Keeping Your Business Running with Managed IT Services

“Keeping Your Business Running” is our focus and the most important component of our Managed IT Services model. Our Managed IT Services offering includes:

Operational IT

Basic Managed Security

Enhanced Managed Security

Business Continuity

Uncertainty is a business killer. To be successful, companies must plan expenses and know that vital business systems will work as needed. Taking a reactive approach to maintaining your critical business IT systems and infrastructure is simply too costly in too many ways: lost productivity, dissatisfied customers and enormous repair costs. Our Managed Services are the smart, cost-effective alternative.

Our Proactive Approach Improves Your Productivity

With our services, you’ll enjoy the benefit of a full team of IT specialists keeping your systems in excellent working order. For a fixed monthly fee, we monitor your systems 24/7, remotely fix problems, ensure your Business Continuity backups, keep viruses at bay, deliver onsite support when needed, and perform a host of other proactive measures. Little problems don’t become big — and expensive — and in most instances, you won’t even know there was ever an issue.

Included Services

Benefits	Cost
Unlimited phone and remote support	Included
Automated Server, PC, & Network Monitoring and Issue Resolution	Included
On-site services when needed	Included
Priority Scheduling	Included
Virus Protection via Webroot	Included
Anti-encryption virus protection from Cisco/OpenDNS	Included
Advanced Endpoint Protection	Included
Business Continuity – Backup/Disaster Recovery	Included

Our Partners

MLS Direct Network, Inc.

“Your search for an IT provider ends here. Our company was in the midst of a grueling search for a new IT provider as we were moving from a cloud server, to an in-house server when we were introduced to Paladin IT by a respected mutual colleague. We had started our search in November of 2016, went through countless meetings with other IT support companies in the area, and decided to sign on with Paladin in April of 2017 after having already worked with them for over a month outside of any signed contract. That’s right, Stan and Phil took the time to closely work with us as we had countless phone conferences with Dell to make sure we had all the hardware and software we needed without really knowing whether we were signing any agreements. That’s how much Stan and Phil care. Right from the start Paladin IT went above and beyond any expectations we had for any IT Services company.”
-Brett Davis, Executive Administrator – MLS Direct Network, Inc.

Diane Fulmer, CPA

“My past experiences with a number of IT service providers and Paladin IT have been night and day. Prior to signing on to Paladin’s Managed IT Service plan, we would have to wait days or even weeks for a problem to be resolved. With Paladin, my experience has been quite the opposite; they respond quickly and resolve our problems immediately or within a few hours. Whether we need remote support for a minor problem or a technician on-site to fix the problem, it is solved quickly and professionally. I highly recommend Paladin IT to anyone looking for a professional, responsive, and highly competent IT service provider for their business.”
— Diane Fulmer, CPA

Consider It Closed Realty, LLC

“Right from the start, they impressed me with their efficient, professional manner - an approach that not only inspired confidence, but generated the results I was looking for. I needed a quick, effective solution to computer issues at that moment and they were able to help me. Since then I have called upon them many times to render help – I can count on them, their follow-up and reasonable rates. If you are looking for a business “partner” that will be there when you need them, may I suggest you contact Paladin InfoTek.”
— Sue Kaligian - Owner, Consider It Closed Realty, LLC

Director Operations

“Paladin IT gave us a scaled version of Managed IT support which made sense both in terms of coverage and cost. I was very pleased with their responsiveness and attention to detail. Paladin also out-performed during our move from one facility to another. We did a walk through and they gave us a plan based upon our requirements. They hand held us through the move. We moved on a Thursday and Monday morning we were fully up and running, which was, all things considered, amazing. I recommend Phil and the rest of the Paladin IT team to anyone who needs Managed IT services. They are a great team providing excellent value.”
— Barry L. Dichter, Director Operations

StepStone Med, Inc.

“I was recently unable to access key files or perform a backup. I called and they came up with a solution to save my important data and all my applications prior to replacing the hard drive. A big ‘Thank You’ to Phil and his techs. I didn’t lose a single file, and I was able to get back to business in no time at all.”
— Cynthia Sheridan, CEO StepStone Med Inc.